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Terms

SPECIAL RATES

  • All tour rates are our special discount rate for booking made though our websites.
  • Rates features are including 21% tax and service charges and are quoted in US Dollars.
  • Tour package rates are quoted per person per package.

CANCELLATION PROCEDURES

  • No cancellation fee will be applied if the airline tickets have not been issued yet.
  • 30% cancellation fee will be applied if the airline tickets have been issued.
  • 50% cancellation fee will be applied for any cancellation within 14 days prior to the tour date.
  • No refund will be applied for any cancellation within 7 days prior to the tour date or now show.

RESERVATION AND CONFIRMATION PROCEDURES

  • All reservation shall be guaranteed by valid credit; VISA, MASTER or AMEX or DEBIT CARD.
  • The credit card will be charge once the booking has been confirmed.
  • Travel voucher will be issued after payment and will be faxed directly to the respective hotel.

PAYMENT PROCEDURES

  • All US Dollars charges will be converted into local currency that is IDR or Indonesia Rupiah.
  • The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
  • NO CREDIT FEE will be applied.

REFUND PROCEDURES

  • All refund will charged 3% additional fees and will be credited to your credit card.
  • Takes up to 14 working days to have your refund credited on your credit card